Frequently Asked Questions
What to do when someone passes away ?
Call our 24 hours helpline @ 96921100. We will answer immediately and guide you along on what to do.
We are expecting someone to be passing away soon. How do we pre-plan the funeral ?
Call us at our 24 hours helpline @ 96921100 to arrange for a non-obligatory discussion.
What to do when someone passes away overseas ?
Give us a call at our 24 hours helpline @ 96921100. We will guide you and advice you accordingly.
For Cremation or Burial
The body of a Singapore Citizen/Permanent Resident may be brought back to Singapore for cremation or burial. However, a Coffin (Import) Permit is required to import a body into Singapore. A funeral director should be able to assist you in the procedures.
Application of Coffin (Import) Permit
a) You may apply for a coffin permit at any time from the following offices:
Port Health Office
4545 Jalan Bukit Merah
Tel: 6222 2585
Fax: 6222 8543
Airport Health Office
Singapore Changi Airport
Tel: 6543 2515
Fax: 6543 1973
b) Documents required for the issuance of the coffin permit:
1. Death Certificate issued by the country where death occurred (copy of English translation is required if the death certificate is in ethnic languages),
2. Cause of Death Certificate or a Statutory Declaration
3. Sealing Certificate for the coffin
4. Embalming Certificate, where applicable
5. Coffin Export Permit from the country exporting the body
6. Air Waybill (Air Consignment Note) if by air
If the application is by the funeral director, the Permit to Cremate/Bury will be granted provided the next-of-kin gives a letter of authorization for the funeral director to apply for the permit.
c) The coffin permit costs $10. The Permit to Bury/Cremate will be issued with the coffin permit at no extra charge.
Note: Prior written approval has to be obtained from the National Environment Agency, Environmental Health Department for the import of a body of an HIV-infected Singapore Citizen
Do you provide help for needy people ?
We provide pro-bono and heavily discounted funeral services for people who are really in need.