I wish to express, on behalf of my family, our gratitude on the service you provided in the funeral arrangements for my Ex-father-in-law, Chig Soo.
Your companies professionalism and approach in all aspects at this painful time for us was exemplary. From initial contact through to the conclusion of matters, the way your team (most notably Jeffrey, who was our main contact) managed the process and dealt with the occasion in a dignified and respectful manner, meant that my family were able to deal with our loss in our own way whilst being confident in your company delivering a service second to none. Your service and approach met with universal approval from all family and friends.
My Ex father-in-law was great believer in making complaints when service was poor, but in parallel was equally effusive of heaping praise on those who’s service goes above and beyond. I’m sure he would have echoed my sentiments above. I know he would have been particularly pleased with the respectful way he laid at rest at the void deck, and that he was treated with such dignity through his final journey provided a great deal of succour for us all.
Thanks again to you and your team.